This month’s Corporate Counsel features the magazine’s annual review of top legal departments. The Hartford Financial Services Group, Inc. earned top honors this year for its impressive accomplishments on the precipice of a financial industry meltdown and for its highly-developed internal efforts to promote success within the legal department.
Building a great team, of course, requires hiring great people, but Hartford Financial demonstrates how to push a legal department to truly excel. And having a legal department that excels has never been more critical than it is now in times of tightening budgets and increased scrutiny on legal expenses.
Key lessons your legal department can learn:
- Hire not just talented staff, but talented staff with complementary strengths. Each hire should strengthen the overall team and equip the department to be more agile in the face of changes to the business.
- Systematically implement mentoring and training programs. These are long-term investments that will pay off in recruiting, retention, and productivity.
- Train lawyers within the legal department to hire and manage the relationship with outside counsel. Legal departments of all sizes need their lawyers to take a consistent, strategic approach to working with outside lawyers, particularly in times of tight budgets. Even though most in-house counsel previously worked as outside counsel, many would benefit from training to get the most from outside lawyers.
- Take a hands-on approach to legal work. Keeping in-house counsel actively involved in the matters they manage encourages a better result.
- Encourage innovation. Lawyers are not natural innovators, and change often comes slowly. However, a culture that encourages experimenting with new methods, new approaches, and new perspectives will yield more successes than failures.
You can learn more about Hartford Financial’s successes here: http://www.law.com/jsp/ihc/PubArticleIHC.jsp?id=1202430800136.
